His IT guy, a weary veteran named Brenda, threw up her hands. "I've reset the print spooler, purged the driver cache, and even performed an exorcism with a rubber chicken," she said. "Nothing works. It's like the driver has developed… opinions."

Open the , type "Windows features," and select Turn Windows features on or off . Scroll down to find Microsoft Print to PDF .

On Thursday, he printed an expense report. The PDF came out rotated 180 degrees, with every number replaced by a rough sketch of a potato.