Depending on the reason for the block, you can often resolve the issue directly within the app or through official support channels.
In general, a “block” means you cannot use one or more features of your Nequi account. This usually falls into one of three categories: nequi block
If you enter the wrong password three times, Nequi will block access for 5 minutes . A subsequent failure results in a 2-hour block . You can bypass this by selecting "Recover your password" (Recuperar tu clave) and completing the face recognition process. Depending on the reason for the block, you