| Behavior Metric | Observed Pattern | Performance Impact | |----------------|----------------|--------------------| | Peak transfer initiation time | 9–11 AM and 1–3 PM local | 40% higher latency due to contention | | Average file size per user | 82% of users transfer >100 MB; 18% transfer <10 KB | Small-file transfers show 6x more overhead | | Resume usage rate | Only 12% of users manually resume failed transfers | 30% of failed transfers are never retried | | Encryption opt-out rate | 23% of users disable encryption for “speed” | Negligible speed gain (3–5%) but high security risk |