"Heard you had a new nonverbal student yesterday," Carlos said.

Getting your child to school safely and on time is a massive undertaking in a district as large as Northside ISD (San Antonio, TX). Whether you are new to the district or just need a refresher, here is everything you need to know about the bus system, eligibility, and tracking.

Carlos tapped the small "Student Locator" tablet mounted near his dashboard. It was new this year—a real-time map showing exactly which students were cleared to board. Before this, it was paper lists and memory. Now, it was data. But Carlos still trusted his eyes more. He knew which kids needed the front seat because they got carsick. He knew which stop had the anxious kindergartner who needed a high-five.

Students living within two miles may qualify if their route includes a Board-approved Hazardous Traffic Condition .

Note: Phone lines are busiest between 6:00 AM – 8:00 AM and 2:30 PM – 5:00 PM. Try to call mid-day for non-emergency questions.