A 6-digit code will appear on your phone. Type this into the login screen on your computer browser. 3. How to Log On Using the Physical Secure Key

“One question,” Eleanor said. “What if my phone is lost or dead?”

“Goodbye, old friend,” she whispered, only half joking.

Priya chuckled. “This is actually faster. See? Tap ‘Digital Secure Key.’” She pointed.

For tonight, Eleanor smiled at the dark screen of her phone. The Digital Secure Key sat inside it, silent, invisible, infinite. And for the first time, she admitted to herself: she didn’t miss the button.

Whether you are using a pocket-sized physical device or the integrated digital version on your smartphone, here is how to master the login process.

“Let’s walk through it,” Priya said gently. She slid a tablet toward Eleanor. “First, open the HSBC UK app on your phone.”