Difficulty getting returns processed. Tip – take unboxing video as proof.

| Issue | Details | |-------|---------| | | Inconsistent – some buyers report items look cheaper in person than in photos. Fabrics may be synthetic or thin. | | Sizing Issues | Local sizing (Small, Medium, Large) often runs smaller than expected. Size charts are sometimes missing or vague. | | Return/Refund Policy | Returns are allowed only for damaged or wrong items (within 3–5 days). No returns for “change of mind.” Refunds can be slow. | | Shipping Time | Standard delivery takes 5–9 working days; express options not always available. Delays common during peak seasons. | | Customer Support | WhatsApp and email response can be slow; no phone support. Some complaints about unresolved order issues. | dmasti.pk

“Ordered a embroidered kurti for PKR 1,250. Looked great in pics, but fabric was rough. Still worth the price for one-time wear.” – Difficulty getting returns processed

Dmasti.pk Jun 2026

Difficulty getting returns processed. Tip – take unboxing video as proof.

| Issue | Details | |-------|---------| | | Inconsistent – some buyers report items look cheaper in person than in photos. Fabrics may be synthetic or thin. | | Sizing Issues | Local sizing (Small, Medium, Large) often runs smaller than expected. Size charts are sometimes missing or vague. | | Return/Refund Policy | Returns are allowed only for damaged or wrong items (within 3–5 days). No returns for “change of mind.” Refunds can be slow. | | Shipping Time | Standard delivery takes 5–9 working days; express options not always available. Delays common during peak seasons. | | Customer Support | WhatsApp and email response can be slow; no phone support. Some complaints about unresolved order issues. |

“Ordered a embroidered kurti for PKR 1,250. Looked great in pics, but fabric was rough. Still worth the price for one-time wear.” –