Cisco Umbrella Blocking Websites

To an end user, it looks like a barrier. To a security team, it looks like a bullet dodged.

Navigate to . Ensure the domain isn't caught by a generic category you have blocked (e.g., "Social Networking" or "Newly Seen Domains"). If the category block is intentional, you need an exception. cisco umbrella blocking websites

If your organization frequently adopts new tools, consider relaxing the "Newly Seen Domains" setting or creating a targeted Allow List for specific departments (like your Dev team) while keeping it active for general users. To an end user, it looks like a barrier

If users report that Cisco Umbrella is blocking a legitimate business site, follow this triage flow: Ensure the domain isn't caught by a generic

Sometimes the opposite happens: a user accesses a site that clearly should be blocked, but Umbrella lets it through.

: If the requested domain is identified as a threat or violates a company policy, Umbrella does not return the actual IP address. Instead, it resolves the request to the IP of a Cisco Umbrella block page server .