"Yes," Elena replied, "but they said they need proof that the person I send is actually authorized by me. They said they need an 'Authorization Letter.'"
[e.g., I am out of town, unable to visit during business hours, currently sick, etc. – optional but helpful.] authorization letter sample to claim
[Name of Company/Agency] [Address of Company/Agency] "Yes," Elena replied, "but they said they need
(Signature)
Please release the item(s) to upon presentation of this letter and their valid government-issued ID. " Elena replied