Canon does not offer a public version of SST. End-users requiring firmware updates or troubleshooting should:
The is a professional-grade software application designed for authorized technicians and IT administrators to manage, maintain, and repair Canon multifunctional devices (MFDs) and copiers. It serves as the primary interface for flashing firmware, performing system diagnostics, and managing device software without needing to remove hardware components. Key Features and Capabilities service support tool canon
The Canon Service Support Tool is a comprehensive software solution designed to help Canon authorized service providers efficiently manage and support their customers' Canon products. The tool is an essential resource for diagnosing and repairing Canon products, as well as providing customers with exceptional service and support. Canon does not offer a public version of SST
While the interface changes slightly based on the version installed, the SST is generally backward compatible and supports: Key Features and Capabilities The Canon Service Support
The Canon Service Support Tool (SST) is a proprietary software application designed exclusively for . It is not intended for end-users. The tool provides low-level access to Canon multifunction printers (MFPs) and single-function devices to perform firmware updates, system recovery, log extraction, and serial number adjustments. Unauthorized use or distribution of SST is strictly prohibited by Canon and can void warranties.
During major repairs (such as replacing the Main Controller PCB or Hard Disk Drive), data loss is a significant risk. The SST includes features to: