If you do not have your physical device with you, HSBC offers Digital PINsentry via the . This allows you to generate security codes digitally using your digital secure key, providing the same level of security without the need for the physical card reader.
As of 2026, HSBC is gradually phasing out PINsentry for personal customers in most markets, replacing it with and biometric authentication inside the banking app. However, PINsentry persists for:
Many customers are now migrating to the Digital Secure Key , which is built directly into the HSBC UK Mobile Banking app or equivalent regional apps, allowing for biometric logons (Face ID/Touch ID). How to Use Your HSBC Security Device 1. Initial Setup and Activation
If you do not have your physical device with you, HSBC offers Digital PINsentry via the . This allows you to generate security codes digitally using your digital secure key, providing the same level of security without the need for the physical card reader.
As of 2026, HSBC is gradually phasing out PINsentry for personal customers in most markets, replacing it with and biometric authentication inside the banking app. However, PINsentry persists for:
Many customers are now migrating to the Digital Secure Key , which is built directly into the HSBC UK Mobile Banking app or equivalent regional apps, allowing for biometric logons (Face ID/Touch ID). How to Use Your HSBC Security Device 1. Initial Setup and Activation