| High Abstraction (Values, feelings) | Low Abstraction (Facts, actions) | | :--- | :--- | | “You’re unreliable.” | “You were 20 minutes late to the last two meetings.” | | “This report is low quality.” | “Page 3 has two typos and missing the Q3 data.” |
: Recognizing how our self-image and our perception of others dictate the quality of our interactions. communicating well: a fundamental toolkit epub
That three-second silence will feel like an eternity to you. It will feel like respect to them. | High Abstraction (Values, feelings) | Low Abstraction
Here are the main headings in a more formatted version: | High Abstraction (Values
