Because this is a shortened link, it’s wise to follow these steps to ensure security:
| Problem | Likely Solution | | :--- | :--- | | | Check your internet connection. The page requires online access. Try copying the link into a different browser or using your phone’s cellular data. | | You see “This code has already been used.” | Your console or game code may have been activated already. Check your Microsoft account’s “Services & Subscriptions” page. | | You’re asked for a 25-character code but don’t have one. | You may have clicked the link accidentally. Go back to your Xbox console and follow the on-screen prompts instead. | | Error: “Not eligible for activation.” | This can happen if you have already set the maximum number of “Home Xbox” changes (up to 5 per year). You can change it in console settings. | https aka ms activatexbox
If you are setting up a new Xbox console and see a prompt on your TV screen to visit aka.ms/activatexbox : Because this is a shortened link, it’s wise