Autodata Sentinel Key Not Found ((top)) <4K>

Antivirus software or Firewalls may block the hasplms.exe service or Port 1947.

| Cause | Description | |-------|-------------| | | Windows doesn't see the dongle at all. | | Driver issue | Sentinel drivers are missing, outdated, or corrupted. | | USB port failure | Port works for mouse/flash drive but not the dongle. | | Power management | Windows turned off the USB port to save power. | | Dongle hardware failure | The key itself is physically damaged. | | Software version mismatch | Using a newer AutoData version with an older key (or vice versa). | | Virtual machine / RDP | Sentinel keys often don't pass through remote sessions. | autodata sentinel key not found