Primus Schulung Rewe Extra Quality -

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Optimising Retail Workforce Development: An Evaluation of the Primus Schulung Programme for REWE Group primus schulung rewe

| KPI | Pre‑implementation (Q2 2023) | Post‑implementation (Q2 2024) | % Change | |-----|-----------------------------|------------------------------|----------| | | €9 800 | €10 560 | +7.8 % | | Online‑to‑offline conversion (click‑&‑collect) | 12 % | 15 % | +25 % | | Employee turnover (front‑line) | 13.4 % p.a. | 11.8 % p.a. | ‑1.6 pp | | Training cost per employee | €210 | €158 | ‑25 % (due to digital delivery) | Track your progress directly within the portal and

Data were triangulated to assess (knowledge/skill gain), behavioural change (on‑the‑job application), and business results (KPIs). behavioural change (on‑the‑job application)